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Paper Summary:
Author: Tim Bealby, Technical Manager, Hamilton Hall Consultants.
Date: October 2001.
Abstract: This white paper focuses on wireless solutions developed for the service management industry by Hamilton Hall. An introduction outlines current wireless networking options available on the market. The challenge of matching technologies to requirements is then discussed with particular emphasis towards Oracle Application Server 9i Wireless Edition (also known as "Portal To Go"). Factors that need to be considered in any final solution are then considered: these may include bandwidth requirements, state, security and cost restrictions. A concluding discussion examines potential current and future solutions with examples drawn from the service management industry.
Keywords: Wireless Application Protocol (WAP), Mobile, Oracle Application Server (OAS), 3G, Service Management.
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