Aim: To explore and understand the potential for 'end-to-end' service management in a large disparate network and system facilities environment. Delegates will examine the operational and business benefits of implementing an integrated service and secure network management capability.

Benefit: By the end of the seminar, delegates will have a clear understanding of system networking concepts and the technologies available and the benefits that an integrated solution can bring.

Target Audience: Operations and IT managers responsible for the provision of complex network and application services.

Senior management briefings last 2 days and can be held either in Alton or on the customer's site.

Total Number of Seats Available: 10.