Contract Management

LEO Contract Management is a component of the highly scalable LEO Asset Management and LEO Service Management solutions.

The sophisticated capabilities of LEO Contract Management enable efficent creation of complex agreements for preventive maintenance and reactive repair. Detailed Service Level Agreement's (SLAs) can be defined that meet each customer's specific business requirements. Also, LEO Contract Management provides full warranty and cost recovery management for all assets and child assets, including repair warranty tracking.

The quotation / contract / renewal lifecycle is fully automated. Once accepted, initial quotations are converted into live contracts and invoicing is initiated. Automatic renewal and invoicing functionality ensures service continuity, customer retention and timely revenue collection.

LEO Contract Management includes workflow definition and user definable audits to support asset maintenance, repairs and upgrade activity. Accurate cost visibility and integrated billing support budget predictions and help to facilitate contract renewal and re-negotiation.

Contract Management Defined

• Contracts for customers and suppliers
  
• Contract / quotation lifecycle management
  
• Full warranty tracking and cost recovery
  
• Meter billing
  
• Tailored user service environments
  
• Multiple exhibits per contract